As of the 1st June 2019 tenants fees have been abolished.
R&R Properties must have permission in writing from prospective tenant(s) to carry out a credit check. A reservation fee (equivalent to 1 weeks rent) is required whilst reference checks and credit checks are undertaken.
After relevant checks are taken and tenants are approved, the holding fee is either returned to the tenant(s) or put towards the security deposit.
However if reference and credit checks of a tenant are declined (for reasons that may not be fully specified to R&R Properties), then the reservation fee is normally returned. But this is judged case by case.
A reservation fee is retained by R&R Properties in the following cases:
- Tenant(s) provides false or misleading information
- Tenant(s) fails a Right to Rent check
- Tenant(s) withdraws from a property
- Tenant(s) fails to take necessary and required steps to enter into a tenancy agreement and R&R takes all reasonable steps to do.
Should R&R Properties Midlands LTD have to retain a tenant’s reservation fee for any of the above reasons, the tenant will be notified in writing within 7 days of R&R deciding not to let the property to the tenants.